The AJC (AKA: Evening Edge and AJC Reach) has offices at: 223 Perimeter Center Pkwy, Atlanta, GA 30346, 404-526-5151. (http://www.ajc.com) In order to save money, in 2009 the AJC changed from mailing their weekly 1,700,000 advertising flyers to throwing them onto lawns, driveways and sidewalks. The AJC is a major source of litter in metro Atlanta. Contact me at: consumer2013@aol.com
Misc Change to Contact Info: you can reach me at: harris2016@aol.com the email mentioned above is now out of date, but for some reason I can't get back into that area to change it. Use this link to access the main AJC blog site:
http://www.atlantajournal-constitution.blogspot.com
Note: In a new addition to my own years old fight against AJC littering in Metro Atlanta there is now a new site which is updated and replaces an old 'dot org' pay site which was set to be deactivated. My 4 'old' sites remain. Here is the link to this new site: http://stopajcreach.wordpress.com/
One very minor bit of slightly positive info is that after years and years of A+ ratings from the BBB the AJC is now 'down' to a B+ for failure to reply this year to 2 complaints and failure to satisfy 2 other complaints (again this year).
So while I usually refer to the BBB as the Better Cover Up Bureau it just might be worth while to file an online complaint with them: BBB of NE Georgia 503 Oak Place, Suite 590 Atlanta, GA 30349 www.bbb.org The quickest way is online at:http://atlanta.bbb.org/ Customer Complaints Sumary 114 complaints closed with BBB in last 3 years, 48 closed in last 12 months
2013 AJC Circulation Figures - Circulation averages for the six months ended 3/31/13 compared to one year ago figures:
JOURNAL-CONSTITUTION, ATLANTA (M-F) 2012:180,5922013: 231,094 (up +50,502)
JOURNAL-CONSTITUTION, ATLANTA SUN 2012:402,6022013: 644,287 (up +241,685)
JOURNAL-CONSTITUTION, ATLANTA AVG (Sat) 2012:174,2512013:163,721 (down -10,530)
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ACI is the delivery service for the AJC, they are having serious problems in Boston, here is the info FYI:
Monday, January 4, 2016
Globe splits deliveries between two companies
JOHN IOVEN/GLOBE STAFF/FILE
The Boston Globe has rehired a former distribution partner to help fix its delivery problems.
After more than a week of confounding problems getting newspapers to subscribers, The Boston Globe has turned to its former distribution partner to handle about half of its home deliveries across the region, Globe chief executive officer Mike Sheehan said on Tuesday.
The deal with Publishers Circulation Fulfillment Inc. follows an unexpectedly difficult rollout for the Globe’s new distribution firm, ACI Media Group Inc., which left tens of thousands of newspapers undelivered in its first week after taking over distribution within the Boston region on Dec. 28.
PCF will take over the routes starting Monday, and may help with delivery of this Sunday’s paper. Sheehan predicted “an extremely rapid return to 100 percent deliveries and improved customer service.’’“We can’t apologize too much,” Sheehan said, moments after the new deal was consummated.
Maryland-based PCF has agreed to resume Globe deliveries throughout a swath of territory defined roughly as extending from the Cape Cod Canal to Boston and west to Wellesley and Weston, as well as territory north of Boston from Peabody to Newburyport, and east to Rockport. This territory includes about 50 percent of the home delivery customers in the greater Boston market, Sheehan said. Globe, new distributor trade blame The day ended with no clarity about when all subscribers could once again count on getting their newspapers. ACI will ideally devote its delivery resources to fewer subscribers in more confined geographic areas, places they’ve avoided significant problems, Sheehan said. “This simplifies things for them and will allow them to be successful,” Sheehan said. The distribution areas shifting to PCF are the ones where ACI had experienced the most problems making its deliveries, Globe officials said. The move comes after two days of negotiations with the companies, during which ACI agreed to take the reduced role, Sheehan said. “These were not at all contentious negotiations,” Sheehan said of the talks with ACI, a Long Beach, Calif., company In a statement, ACI president Jack Klunder said, “We understand how important The Boston Globe is to its subscribers and the community at large, and this will help restore delivery dependability as quickly as possible.” Klunder apologized for “disappointing some readers as we entered the market.” ACI officials acknowledged in interviews Sunday that after a week on the job, they still did not have enough drivers to cover all the routes. The company said it was aggressively trying to hire more, but faulted the Globe for not properly warning its readers about the disruptions that would come with the switch. The Globe has about 115,000 daily subscribers and 205,000 on Sunday. About 90,000 daily and 190,000 Sunday subscribers live within the territory ACI took over last month. The breakdown of home delivery triggered overwhelming frustration and anger from readers, who flooded the paper with complaints that so overwhelmed the telephone system it made it difficult for reporters to place calls from the newsroom. Globe staff from departments throughout the organization volunteered to deliver the paper last Sunday, the largest distribution day of the week. Sheehan said Globe executives came back to PCF “to get newspapers back into the hands of our readers as quickly as possible.” Asked what the paper has learned from the disastrous past 10 days, Sheehan gave a rueful smile and said, “Where do you want me to start? My God.” “It is extremely difficult to do something like this without a transition period,” he offered. “To flip a switch overnight is more disruptive than anyone would have ever imagined.” “And more important,” he said, “for a company that’s about to invest a lot of money in a print production facility in Taunton, it’s a reaffirmation of how important the print product is and is going to be for a long time.” “We learned how many people in this market for whom the [printed] Globe is their link to the outside world.” And, he said, the paper learned, “Never let down the customers again.”
Delivery problems could last up to 6 months, distributor says
The Boston Globe got a double-whammy of bad news regarding its switch to a new delivery service.
Boston Globe staffers helped deliver the Sunday print edition amid delivery service woes.
Suzanne Kreiter / The Boston Globe
By Eric Levenson Boston.com Staff | 01.04.16 | 11:53 AM
Delivery problems with The Boston Globe’s new circulation service affected up to 10 percent of newspaper subscribers, and it could take four to six months before service returns to normal, the Globereports.
That’s a double-whammy of bad news for the Globe, which last weekswitched delivery companies from Publishers Circulation Fulfillment to ACI Media Group.
Globe chief executive Mike Sheehan said the switch was part of a plan to provide better service, and that ACI brought “material” cost savings. Sheehan told the Globe he would not have made the switch if they had known the severity of the coming service problems.
“Ten percent of our people not getting papers?” he said. “That was never communicated to us. That goes far beyond any reasonable definition of disruption.”
However, ACI executive Jack Klunder said the company had warned the Globe of coming disruptions. Klunder said service will get back to normal in four to six months.
“We were adamant that these guys communicate to the readers early and often about the disruption that would take place,” Klunder said. “We were pretty clear about that and I’m not sure the communication plan was as graphic as I suggested it should be.”
In a show of good faith, teams of editorial and business staffers for the Globevolunteered to help deliver the Sunday paper.
One key problem with the service was made clear when the volunteers were handed a delivery route “that appeared to have been prepared by someone under the influence of methamphetamine,” columnist Kevin Cullen wrote Monday morning.
“The route wasn’t circuitous. It was circus. If you handed an Etch-a-Sketch to a really drunk guy and told him to turn the knobs, that’s what our route would look like,” he wrote.
Despite years of complaints to the AJC, to the BBB and setting up several blogs like this on the subject, the Atlanta Journal Constitution persists in throwing their unwanted advertising flyers onto my property.
After some months with no such activity today Oct 4th, they are back at it. The whole subdivision (54 houses) now have these advertising flyers on their lawns, sidewalks and driveways.
In my case I DO NOT want them but they pay no attention. It is time to boycott the AJC!
Some of the readers of this site will soon be receiving a mailing containing a collection of informational post cards and magnets along with this text: -------------------------------------------------------------------- 250 Informational packets, such as those enclosed here are being sent to: 1. AJC/ACI employees 2. Media representatives 3. Homeowners 4. AJC Advertisers A further 250 will be mailed later in the month. Various internet sites are online dealing with the AJC/ACI’s massive littering of Metro Atlanta.
Subscribers are asked to cancel subscriptions and advertisers are asked to boycott the AJC until they cease their massive littering campaign. Here are my 4 blogsites, plus one other put up by other annoyed consumers:
I made it clear to them last year that if/when it happened again that I was going to hire an attorney to go after them. Now they are back tossing this garbage onto my property again. They did the whole Summer Stream subdivision today. I am now looking for a lawyer to take up the matter.
Friday, September 10, 2010
Coming to Retail Stores in your area!
Also on order: coffee mugs, T-shirts, key chains and bumper stickers!
Lawn signs are on order, also good for carrying on picket lines!
Mr. Sandford H. Schwartz President, Cox Media Group
6205 Peachtree Dunwoody Road
Atlanta, GA 30328-4524
RE: Atlanta Journal Constitution
Dear Mr. Schwartz:
I have seen your site http://www.coxconservesheroes.com/atlanta-ga.aspx and while I am impressed by it I have to comment that it seems rather odd that Cox can on one hand support conservation efforts and on the other have their major Cox newspaper (Atlanta Journal Constitution) throw 1,500,000 advertising flyers each week onto lawns, driveways, sidewalks and sometimes even in the gutters in the Atlanta metro area.
You could do far more for the environment by making the AJC go back to mail delivery of their advertising supplements than you are doing with your entire Hero's organization.
The firm that the AJC chose to distribute their toss down advertising circular has had a very poor history and lasted 7 months in the Dallas area, doing exactly what they are now doing in Atlanta.
It seems that the AJC Executive Selection Committee knew about the poor reputation of American Circulation Innovators (ACI) even before they chose that firm to be their distributor but went ahead with the contract simply on a low bid basis. Clearly this is putting money before responsible management decisions and it entirely opposite of the values your group has set forth in your 'Heroes' awards.
I have several blog sites and I am now asking you for a formal reply to the above concerns so that I can post it on my blogs.
The Atlanta metro community is fed up with the trash that the AJC throws onto our driveways, lawns and sidewalks. They toss out 1.5 MILLION of these advertising supplements each WEEK. That's right it is each WEEK, not each month of year. They use to mail out the AJC Reach and Evening Edition but it cost a few cents too much so now they have hired a 3rd rate firm from California to toss this litter into your yards.
Boycott the AJC, if you have a subscription cancel it and let them know why, if you advertise with them, STOP it and let them know that you will not support them in their efforts to make money by littering our neighborhoods.
Keep an eye on these sites for information on picketing the AJC and also a class action suit that is in the works. We might need you for both efforts, so check back frequently!
One very minor bit of slightly positive info is that after years and years of A+ ratings from the BBB the AJC is now 'down' to a B+ for failure to reply this year to 2 complaints and failure to satisfy 2 other complaints (again this year).
